What is Truphone?

Truphone is a free piece of software that you download to your mobile phone. It saves you money on mobile calls by routing them over the internet.

Truphone is a mobile VoIP application which offers huge savings on international calls to mobiles and landlines, and Truphone never charges you for calls over the Truphone network, no matter where you are.
Don't change a thing

Truphone works alongside your existing phone deal, so you keep your number, SIM card and current setup.

It's a bit like having a separate pay-as-you-go phone on your current mobile - you just top up your credit online and use Truphone when you want to make low-cost internet calls.

How does Truphone Anywhere work?

Truphone Anywhere might sound very clever, but all you really need to know is that it can save you money on international calls from your home country.

You'll be asked each time you dial an international number whether you want to use Truphone Anywhere (you can turn this question off in the settings once you are comfortable with how it works).

Truphone Anywhere works in two modes: call through and call back, but all the clever behind the scenes stuff happens automatically. Calls made with Truphone Anywhere behave like all other calls - you just dial as normal and wait for the call to connect.

Call through


If you dial an international number, the call is redirected at the handset to a Truphone access number in your country, which connects to our server which in turn automatically completes your call to the international destination.

What you pay for

* Domestic rate GSM call to Truphone server in your home country.
(Please note that data connections will be needed for iPhone and BlackBerry)

* Low cost Truphone call to your international destination. See rates.

In this case you may be using 'free' or low cost bundled minutes for the first leg of the call and Truphone's low international rates for the second leg. This is often much cheaper than the international rates charged by other mobile operators. Please note, Truphone Anywhere calls in Canada, which are not made within the Ontario (416) province, may incur a long-distance call charge from your local operator to connect to the Truphone server.
Call back

Call Back is for advanced Nokia users (you can turn it on in your Truphone settings). It can be useful both at home (if you are on a high cost pay-as-you-go tariff) or when travelling abroad.

Call back


(Be reassured, all this technical wizardry happens behind the scenes. You just dial and wait for the magic to happen!) When you make a call (to an international number or any number when you're roaming abroad) the handset automatically sends an SMS text message to our server (in the UK or USA) requesting the call. It then calls you and also places the onward call.

What you pay for

* GSM SMS to Truphone server in the UK or USA.
* Low cost Truphone call from Truphone server back to your phone. See rates.
* Low cost Truphone call from Truphone server to your international destination. See rates.
* Any inbound call charges from your cellular provider.

(Source: www.truphone.com)